Privacy Policy

Last updated June 21, 2026.

KLOCKED is an employee time-tracking service provided by Black Ridge Systems.

This Privacy Policy explains what information KLOCKED collects, how that information is used, when it may be shared, and the choices available to customers and users.

KLOCKED does not sell personal information.

Information KLOCKED collects

KLOCKED collects the information needed to provide and support the service.

Account information

When an account is created, KLOCKED may collect:

Name
Email address
Login credentials protected by the current secure credential-storage system
Account role
Company association
Account and notification preferences

Employee information

A company may add information about its employees, including:

Employee name
Email address
Employee code
Department
Work location
Job or project assignments
Account role
Time-off information

Time and attendance information

KLOCKED stores information created through use of the time clock, including:

Clock-in and clock-out times
Paid and unpaid breaks
Shift information
Timesheets
Overtime and double-time calculations
Time-off and holiday hours
Job and project time
Correction requests
Manager approvals and denials
Notes related to time records
A record of changes made to time entries

Payment and subscription information

KLOCKED uses Stripe to process subscription payments.

Stripe processes payment-card information. KLOCKED may receive and store limited billing and transaction information such as:

Payment status
Subscription status
Payment date
Transaction or subscription identifier
Refund status
Chargeback or dispute status
Limited payment-method details provided by Stripe

KLOCKED stores Stripe webhook and billing-event records needed to keep subscriptions accurate. KLOCKED does not directly store full payment-card numbers.

Customer feedback and reviews

KLOCKED may invite company owners or administrators to provide feedback about the service.

Feedback information may include:

Star ratings
Written reviews
Survey answers
Feature requests
Product suggestions
Testimonial permissions
Permission to display a person's name
Permission to display a company name
Permission to display a company logo
Feedback opt-out preference

Submitting feedback does not automatically make it public.

KLOCKED will only use a review as a public testimonial when the appropriate permission has been provided and the review has been approved for publication.

Users may opt out of optional review and feedback requests. This does not stop important billing, security, account, or service messages.

Partner Program information

People who apply to or participate in the KLOCKED Partner Program may provide:

Name
Email address
Business or brand name
Phone number
Audience information
Promotion plans and support messages
Partner password after approval

KLOCKED also stores information related to:

Referral links and codes
Referral clicks through partner links
Referred signups
Referred company accounts
Commission status
Payout status when payouts are recorded
Refunds
Disputes
Fraud and abuse reviews

Partners do not receive customer payment-card information.

Information collected automatically

When someone visits or uses KLOCKED, the service may automatically collect technical information such as:

IP address
Browser type
Device type
Operating system
Date and time of access
Login activity
Pages or screens viewed
Session information
Security events
Error and performance information
Referral source
Campaign information
Cookie identifiers
Time-zone information

KLOCKED does not track employee movement or collect live employee GPS locations.

Work locations inside KLOCKED are labels used to organize employee hours and reports.

Cookies and similar technology

KLOCKED may use cookies and similar browser storage for:

Keeping users signed in
Protecting account sessions
Remembering settings
Operating application features, including shared-device time clocks
Measuring site and application performance through server logs and error records
Recording partner referrals
Preventing misuse or fraud

When someone visits KLOCKED through a partner link, KLOCKED may store a referral identifier for up to 90 days.

This allows the referring partner to receive credit if the visitor creates an eligible new company account and pays for the first annual subscription.

A referral code may also be connected to the account during signup.

Referral tracking does not change the customer's KLOCKED price.

KLOCKED does not currently use advertising or retargeting cookies.

How KLOCKED uses information

KLOCKED may use information to:

Create and manage accounts
Operate employee clock-in and clock-out
Record breaks
Build timesheets
Calculate configured overtime
Process correction requests
Manage time-off requests
Create payroll-ready reports
Manage subscriptions and payments
Process refunds
Provide customer support
Send service notifications
Protect accounts and prevent misuse
Investigate fraud
Improve the service
Fix errors
Request optional customer feedback
Review testimonial permissions
Track partner referrals
Calculate partner commissions
Process partner payouts when payouts are recorded
Enforce KLOCKED policies and agreements
Meet legal and financial recordkeeping requirements

KLOCKED does not use employee work-location labels to monitor employee movement.

KLOCKED may share information only when reasonably necessary to operate and protect the service.

Information may be shared with:

Stripe for payment processing
Hosting and database providers
Professional advisors
Government authorities when legally required

Information may also be shared:

With authorized users inside the same company
At the direction of the company account owner
When a user gives permission
To investigate fraud, abuse, or security problems
To protect KLOCKED, its customers, or others
As part of a merger, acquisition, financing, or sale of the business
When required by law or a valid legal request

KLOCKED does not sell personal information.

If advertising tools are later added that change this statement, this Privacy Policy should be updated before those tools are enabled.

Company access to employee information

The company using KLOCKED controls which employees and managers are added to its account.

Depending on their assigned role, authorized company users may view:

Employee clock status
Time entries
Breaks
Timesheets
Correction requests
Time-off requests
Reports
Records of changes

Companies are responsible for deciding who receives access and for handling downloaded reports appropriately.

KLOCKED does not control how a company uses information after it has been exported from the service.

Employees with questions about information entered or managed by their employer may need to contact the employer directly.

Data security

KLOCKED uses reasonable administrative and technical safeguards intended to protect account and company information.

These safeguards may include:

Encrypted website connections
Protected password and PIN storage
Role-based account access
Session security
Login-attempt protection
Restricted administrative access
Payment-webhook verification
Security and activity records
Backups
Monitoring and error logging

No online service can guarantee perfect security.

Users are responsible for protecting their passwords, PINs, devices, and account access.

Data retention

KLOCKED keeps information for as long as reasonably necessary to:

Provide the service
Maintain company records
Support subscriptions and refunds
Resolve disputes
Prevent fraud
Enforce agreements
Meet financial and legal recordkeeping obligations

When a paid subscription ends, access may pause while existing company records remain stored for possible renewal.

Some information may remain in backups or business records for a reasonable period after an account is closed.

Payment, refund, commission, fraud, and transaction records may be retained longer when needed for accounting, legal, security, or dispute purposes.

Accessing or correcting information

Company owners and authorized users may update certain information through their KLOCKED account.

A person may also contact KLOCKED to request help:

Accessing information
Correcting inaccurate information
Closing an account
Deleting information where appropriate
Receiving a copy of available information
Asking a privacy question

KLOCKED may need to verify the requester's identity and authority before completing a request.

Removing a user's login does not necessarily remove historical employee time records connected to the company.

Some information may be retained when required for billing, legal, security, fraud-prevention, or business-record purposes.

Privacy choices

Depending on the account and role, users may be able to:

Update account information
Change notification preferences
Opt out of optional feedback requests
Decline testimonial permissions
Control browser cookies
Cancel future subscription renewal
Request account closure
Submit a privacy request

Opting out of optional feedback requests does not stop necessary billing, security, service, or account notices.

Privacy rights

Depending on where a person lives and which laws apply, they may have rights to:

Request access to certain information
Correct inaccurate information
Request deletion of certain information
Receive a copy of certain information
Object to or limit certain uses
Opt out of certain data sales or sharing
Appeal a denied request

The rights available depend on the person's location, the type of information involved, and KLOCKED's legal and recordkeeping obligations.

KLOCKED may verify identity before completing a privacy request.

Children's privacy

KLOCKED is a business service and is not designed for children to create company accounts or use independently as consumers.

Businesses are responsible for ensuring that employee accounts are created and used lawfully, including when an employee is under the age of 18.

Changes to this Privacy Policy

KLOCKED may update this Privacy Policy when the service, business practices, or legal requirements change.

The Last Updated date at the top of the page will show when the policy was most recently revised.

Important changes may also be communicated through the service or another reasonable method.

Contact KLOCKED

Questions or privacy requests may be sent to:

Black Ridge Systems
KLOCKED Support
support@klocked.net

You may also review the Terms of Service, Refund Policy, and Partner Terms.