KLOCKED by Black Ridge Systems

Terms of Service

Last updated June 21, 2026.

These Terms of Service govern access to and use of KLOCKED, an employee time-tracking service provided by Black Ridge Systems.

By creating an account, purchasing a subscription, accepting an invitation, or using KLOCKED, you agree to these Terms.

If you use KLOCKED for a company or organization, you confirm that you have authority to accept these Terms on its behalf.

What KLOCKED provides

KLOCKED provides tools for businesses to:

KLOCKED provides time-tracking and reporting tools.

KLOCKED does not provide payroll processing, employee scheduling, legal advice, tax advice, human-resources advice, live GPS tracking, employee movement monitoring, or guaranteed legal or payroll compliance.

The customer is responsible for reviewing company settings, employee records, reports, payroll rules, and legal requirements.

Account eligibility

Company-owner accounts may be created only by people who:

KLOCKED is intended for business use. It is not intended for children to create company accounts or use independently as consumers.

Company accounts

The company owner is responsible for:

The company is responsible for determining whether KLOCKED is suitable for its business and legal requirements.

KLOCKED does not verify the accuracy of every time entry, company setting, overtime rule, or report.

Owners, managers, and employees

KLOCKED may provide different levels of access based on the user's assigned role.

Company owners

Company owners may manage billing, company settings, employees, managers, reports, and other administrative functions.

Managers

Managers may review employees, timesheets, corrections, time off, or reports based on the permissions assigned by the company.

Employees

Employees may clock in and out, take breaks, review their own records, submit correction requests, request time off, and use other features made available by the company.

Each user must use their own account, code, or PIN. Users may not share credentials, impersonate another employee, or intentionally record false time.

Account security

Users are responsible for protecting passwords, PINs, devices, and login sessions; using accurate contact information; reporting suspected unauthorized access; logging out of shared or public devices; and avoiding credential sharing.

KLOCKED may require password resets, end sessions, restrict access, or take other reasonable steps when account security may be at risk.

KLOCKED is not responsible for losses caused by a customer's failure to protect account access, except where responsibility cannot legally be excluded.

Annual subscription

KLOCKED is sold as one annual company subscription.

The current standard price is:

$120 per company per year

The annual subscription includes unlimited employees, unlimited managers, and every currently available KLOCKED feature.

There are no monthly plans, per-user charges, or separate KLOCKED feature packages under the current pricing structure.

The subscription price shown during checkout is the price charged for the paid period.

Renewal

KLOCKED subscriptions renew annually unless the company owner cancels renewal before the next billing date. The payment method on file may be charged for the next annual period.

The current application does not show a self-service cancellation portal. Unless another cancellation method is provided during checkout or by Stripe, company owners should contact KLOCKED before the next billing date to request cancellation of future renewal.

KLOCKED may send service or billing messages when needed, but these Terms do not promise a specific renewal-reminder schedule.

Cancellation

Canceling the subscription stops the next annual renewal. The company may generally continue using KLOCKED until the current paid period ends.

If Stripe reports that a subscription has been deleted, canceled, or unpaid, KLOCKED may suspend company access.

Cancellation does not automatically create a refund. Refund requests are handled under the Refund Policy.

Thirty-day refund guarantee

KLOCKED is billed once per year.

If KLOCKED is not right for the business, the company owner may request a refund within 30 days after the first annual subscription begins.

Refund requests are handled according to the KLOCKED Refund Policy.

The refund guarantee applies to the eligible first annual payment, requires a request within the stated period, does not apply to fraud, abuse, duplicate accounts, or chargeback misuse, does not create a free trial, and does not mean the payment is delayed for 30 days.

Subscription expiration

When the paid period ends, owner, manager, and employee access may pause. Existing company records may remain stored, and access may be restored after renewal.

KLOCKED does not promise that records are stored forever. Data retention is also governed by the Privacy Policy.

Payment processing

KLOCKED uses Stripe to process subscription payments.

By submitting payment information, the customer authorizes the applicable charge shown during checkout.

KLOCKED may receive payment status, subscription information, transaction identifiers, refund information, and limited billing details from Stripe.

KLOCKED does not directly store full payment-card numbers.

Payment failures may prevent account activation or renewal. Customers are responsible for maintaining a valid payment method when automatic renewal applies.

Time records and payroll responsibility

KLOCKED helps record and organize employee time.

The company remains responsible for reviewing employee hours, correcting inaccurate records, approving timesheets, configuring overtime rules, determining how breaks are treated, reviewing time-off records, calculating wages, processing payroll, paying employees correctly, following applicable labor and payroll laws, and keeping any records required outside KLOCKED.

Reports produced by KLOCKED should be reviewed before they are used for payroll.

KLOCKED does not guarantee that company settings or exported reports satisfy every payroll, tax, union, employment, or legal requirement.

Employee corrections

Employees may be able to request changes to time entries. Managers or owners may approve or deny those requests.

KLOCKED may preserve the original time entry, the requested change, the manager's decision, notes, the approved result, and a record of the change.

The company is responsible for reviewing corrections and ensuring records are accurate.

Work locations

KLOCKED allows companies to create work-location labels for organizing employee hours.

KLOCKED does not provide live GPS tracking or employee movement monitoring.

A company must not describe KLOCKED location labels to employees as live location surveillance.

Customer data

The company and its users retain ownership of the information they submit to KLOCKED, subject to these Terms.

The customer gives KLOCKED permission to host, process, copy, transmit, back up, and display that information only as reasonably necessary to provide the service, protect the service, support users, process payments, generate reports, maintain records, prevent fraud, and meet legal obligations.

KLOCKED does not gain ownership of the customer's employee time records.

The customer confirms that it has the right to submit and manage the information entered into KLOCKED.

Downloaded reports

The company is responsible for reports after they are downloaded.

KLOCKED does not control where exported files are stored, who receives them, how they are sent, how long the company keeps them, or how they are used outside KLOCKED.

Customers should protect payroll and employee reports appropriately.

Customer feedback

KLOCKED may invite company owners or administrators to provide reviews, ratings, product feedback, feature requests, survey responses, and suggestions.

Submitting feedback does not automatically make it public. KLOCKED may publicly display a testimonial only when the required permission has been provided.

Users may opt out of optional feedback requests without disabling essential billing, security, service, or account notices.

Suggestions and feature requests may be used to improve KLOCKED without creating an obligation to build, pay for, or credit the suggestion.

Acceptable use

Users may use KLOCKED only for lawful business purposes.

Users may not enter knowingly false or fraudulent time records; clock in or out for another person without authorization; create fake company accounts; use KLOCKED to violate employment or privacy laws; attempt to access another company's information; bypass permissions or security controls; test the system for vulnerabilities without written permission; introduce malware or harmful code; overload or disrupt the service; scrape or copy protected parts of KLOCKED; reverse engineer the service where prohibited; use automated tools in a harmful or abusive way; use the service to harass, threaten, or harm others; resell KLOCKED access without authorization; or use KLOCKED for illegal activity.

Reasonable use of normal browser tools, reports, and authorized integrations is not prohibited.

Prohibited account activity

KLOCKED may investigate activity involving payment fraud, chargeback abuse, duplicate company accounts, unauthorized access, credential sharing, false employee records, partner self-referrals, referral fraud, attempts to avoid payment, or attempts to interfere with the service.

KLOCKED may temporarily limit access while suspicious activity is reviewed.

Service availability

KLOCKED aims to provide reliable access but does not guarantee that the service will always be uninterrupted or error-free.

The service may occasionally be unavailable because of maintenance, updates, hosting problems, internet problems, payment-provider issues, security events, or events outside KLOCKED's reasonable control.

KLOCKED may change, improve, add, remove, or discontinue features. KLOCKED should provide reasonable notice before removing a major paid feature when practical.

Installed app and browser access

KLOCKED may be used through supported web browsers and may also be installable as an app.

The installed version may rely on browser technology, local storage, cached files, notifications, or device settings.

Users are responsible for using supported devices, keeping browsers and operating systems updated, maintaining internet access, allowing required permissions, and protecting the device.

In-app notifications

KLOCKED may send in-app or other service notifications related to account activity, timesheets, corrections, time off, billing, security, reviews and feedback, partner activity, or service changes.

Optional feedback messages may be disabled separately. Essential account, billing, security, and operational messages may still be delivered.

Intellectual property

KLOCKED, Black Ridge Systems, and their related logos, software, designs, text, graphics, interfaces, and documentation are owned by Black Ridge Systems or its licensors.

The subscription gives customers a limited right to use KLOCKED during the paid period. It does not transfer ownership of KLOCKED software, source code, branding, documentation, website content, product designs, or proprietary systems.

Users may not copy, sell, license, publish, or create unauthorized derivative works from protected KLOCKED materials.

This section does not transfer ownership of customer data to KLOCKED.

Third-party services

KLOCKED depends on Stripe for payment processing and on hosting and database services to operate the application.

KLOCKED is not responsible for third-party services outside its reasonable control. Use of a third-party service may also be subject to that provider's own terms and privacy policy.

Suspension

KLOCKED may suspend or restrict access when reasonably necessary because of non-payment, expired subscription, security risk, fraud, abuse, illegal activity, violation of these Terms, or threats to the service or other users.

When practical, KLOCKED may provide notice and an opportunity to correct the issue.

Immediate suspension may occur when necessary to protect users, information, payments, or the service. Suspension does not automatically create a refund.

Account termination

A company may request account closure using the available support or account process.

KLOCKED may terminate an account for serious or repeated violations of these Terms.

After termination, access may end; certain records may remain stored for legal, billing, security, fraud-prevention, backup, or business-record purposes; outstanding payment obligations remain due; and sections intended to survive termination remain effective.

Data handling after termination is also described in the Privacy Policy.

Partner Program

Participation in the KLOCKED Partner Program is governed by the separate Partner Terms.

Partner Program activity may include referral tracking, commission records, payout information, fraud review, and suspension or termination of partner access.

The Partner Terms control when they conflict with these general Terms concerning the Partner Program.

No professional advice

KLOCKED provides software tools, not professional advice.

Information provided through KLOCKED does not replace advice from payroll professionals, accountants, attorneys, tax professionals, human-resources professionals, or employment-law professionals.

Customers are responsible for obtaining professional guidance when needed.

KLOCKED is provided on an "as available" basis. To the extent allowed by law, Black Ridge Systems does not promise that KLOCKED will always be uninterrupted, error-free, or suitable for every business purpose.

Some warranties cannot be excluded under applicable law. Nothing in these Terms removes rights that cannot legally be waived.

Limitation of liability

To the extent allowed by law, Black Ridge Systems will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from use of KLOCKED.

Examples may include lost profits, lost business, lost payroll records outside KLOCKED, incorrect payroll caused by unreviewed reports, unauthorized access caused by shared credentials, or problems caused by third-party services.

To the extent allowed by law, Black Ridge Systems' total liability related to KLOCKED will not exceed the amount the affected company paid for KLOCKED during the twelve months before the event giving rise to the claim.

This limitation does not apply where the law does not allow it.

Indemnification

To the extent allowed by law, a company agrees to protect Black Ridge Systems from claims, losses, or expenses resulting from the company's unlawful use of KLOCKED, violation of these Terms, misuse of employee information, or infringement of another person's rights.

Disputes

Before filing a formal claim, the parties agree to make a reasonable effort to resolve the issue by contacting each other and describing the problem.

Questions or dispute notices may be sent to KLOCKED using the contact method listed below.

Governing law

The governing law and any court venue have not been published in the current KLOCKED application. Until a specific governing state is formally published, these Terms are governed by applicable law without adding a state-specific venue choice on this page.

Changes to the service

KLOCKED may update, improve, replace, or remove parts of the service.

KLOCKED may also change pricing for future subscription periods. Changes to future pricing should be communicated before they affect a renewal.

These Terms do not promise permanent pricing.

Changes to these Terms

KLOCKED may update these Terms when the service changes, business practices change, legal requirements change, or security or operational needs change.

The Last Updated date will show when the Terms were revised.

Important changes may be communicated through KLOCKED or another reasonable method. Continued use after updated Terms take effect means the user accepts the updated Terms where allowed by law.

General terms

Entire agreement

These Terms, the Privacy Policy, Refund Policy, and any applicable Partner Terms form the agreement governing use of KLOCKED.

Severability

If one part of these Terms cannot be enforced, the remaining parts remain effective.

No waiver

Failure to enforce one part of these Terms does not permanently waive the right to enforce it later.

Assignment

Customers may not transfer their KLOCKED account or agreement without permission. Black Ridge Systems may transfer the agreement as part of a merger, sale, reorganization, or transfer of the business.

Headings

Section headings are included for readability and do not change the meaning of the Terms.

Contact KLOCKED

Questions about these Terms may be sent to:

Black Ridge Systems
KLOCKED Support
support@klocked.net

You may also review the Pricing page, Privacy Policy, Refund Policy, and Partner Terms.